Frequently Asked Questions

When will my KatKabin arrive?
Usually 3–5 working days, but sometimes faster! Our friendly couriers will bring it right to your door.

How do I get my cat to  love it?
Most cats are curious and will pop right in. For cautious kitties:
Place the KatKabin near their favourite snooze spot.
Keep the flap off at first so they can explore freely.
Offer treats inside and lots of praise.
Move treats further in gradually—patience wins every time.
Tip: Never force them—they’ll come around on their own.

What about the Katflap?
It clips on and off easily.
Keep it open at first so your cat can peek and pop in safely.
Use treats or a little string to help them figure it out.
Eventually, they’ll love the flap as much as the treats inside!
No locks for safety.

Can two cats share?
Yes, if they’re buddies. Otherwise, most cats like their own space.

Will other cats come in?
Probably not! Your cat’s scent on the KatKushion usually keeps intruders away.

Will it fade outside?
The KatKabin is made from UV-stable plastic, so it resists fading. Placing it in the shade keeps your cat comfy and the colour looking fresh. Replacement panels are available if needed.

Cleaning made easy
Wipe the KatKabin with warm water and mild detergent.
Wash the KatKushion cover at 60°C.
The Winter Warmer is machine-washable too!

Why cats love it
It’s enclosed, cosy, and safe—a perfect hideaway for naps, play, and watching the world go by. Add the flap for extra warmth in winter.

Outdoor use & safety
Secure it with screws or tent pegs—keeps it safe from theft or strong winds.

Extra warmth
The KatKabin stands off the ground to keep the floor from getting too cold. Add the deluxe Winter Warmer and KatKushion for ultimate feline comfort.

Why the oval shape?
Circulates air for comfy warmth and stops wind from buffeting the cabin.

Will my cat fit?
Absolutely! The DezRez model:
55 cm long × 40.5 cm wide × 32.5 cm high
Flap: 16.5 cm × 17.8 cm
We’ve had cats of all shapes and sizes loving their KatKabins—cozy guaranteed.

Got a question that isn’t answered here?

No worries! Just drop us an email at paul@katkabin.co.uk and we’ll get back to you.