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Our Delivery Charges

Delivery

Where we deliver:

We are able to deliver our products all over the world and we are very proud of our customer service record.  We deliver to all postal areas in the UK, but delivery to the Channel Islands, Isles of Scilly, Isle of Wight and the Isle of Man will incur an additional delivery charge.  Please contact us for delivery to USA and Canada.  

How we deliver:

We despatch orders for delivery using:

Royal Mail 1st Class Post
Independent Couriers

 

We will choose the most effective method of delivery based on the value of your order, the content, the cost to us of delivery and getting your order to you safely and as quickly as possible. 

Please ensure you have left a telephone number in case we need to contact you about your order. We reserve the right not to deliver orders if we believe the address is not secure. If this affects an order you place, we will notify you as soon as possible.
 
 
When to expect your order

We endeavour to despatch orders received within 3-5 working days if the item is currently in stock.

Items sent by Royal Mail 1st Class Delivery should be delivered within 1 to 2 days.  

Our couriers may deliver at any time between 9am and 3pm.  Orders delivered by courier can be tracked via the Internet once you have been allocated a consignment number.

Delivery to addresses on islands or in remote areas of the UK mainland may take longer than our usual delivery times.

What happens if we are unable to deliver?


Deliveries by our courier will usually be made during Monday to Friday between 9am and 3pm.

We realise that occasionally we may try to deliver an order and nobody will be available to sign for the goods or the item may be too large to post.

Each time an attempt is made, our delivery agent will leave a card at the delivery address confirming that they have tried to deliver. This card contains details for you to arrange to collect the order directly from their depot or to arrange a convenient time to deliver. The goods will only be held for a limited time. Please respond within the time scale mentioned on the card.  

Current Rates

UK Mainland · Standard · (3 - 5 days)
Order Value
Delivery Charge
£ 0.00 to £ 20.00 £ 2.50
£ 20.01 to £ 40.00 £ 4.85
£ 40.01 to £ 70.00 £ 7.50
£ 70.01 to £ 300.00 £ 12.00
£ 300.01 and over Please contact us



UK Off-Mainland · Standard · (3 - 5 days)
Order Value Delivery Charge
£ 0.00 to £ 20.00 £ 4.85
£ 20.01 to £ 40.00 £ 12.00
£ 40.01 to £ 70.00 £ 18.00
£ 70.01 and over Please contact us


Europe Zone 1 · Standard · (3 - 7 days)
Order Value Delivery Charge
£ 0.00 to £ 30.00 £ 7.50
£ 30.01 to £ 70.00 £ 17.00
£ 70.01 and over Please contact us

Europe Zone 2 · Standard · (3 - 7 days)
Order Value Delivery Charge
£ 0.00 to £ 30.00 £ 10.00
£ 30.01 to £ 70.00 £ 22.00
£ 70.01 and over Please contact us


Europe Zone 3 · Standard · (8 - 12 days)
Order Value Delivery Charge
£ 0.00 to £ 30.00 £ 14.00
£ 30.01 to £ 70.00 £ 24.00
£ 70.01 and over Please contact us



Europe Zone 4 · Standard · (8 - 12 days)
Order Value Delivery Charge
£ 0.00 to £ 30.00 £ 17.00
£ 30.01 to £ 70.00 £ 31.00
£ 70.01 and over Please contact us



Europe Zone 5 · Standard · (8 - 12 days)
Order Value Delivery Charge
£ 0.00 to £ 30.00 £ 19.00
£ 30.01 to £ 70.00 £ 39.00
£ 70.01 and over Please contact us



North America
Order Value Delivery Charge
£ 0.00 and over Please contact us


Japan · Standard · (6 - 10 days)
Order Value Delivery Charge
£ 0.00 and over Please contact us



Australia and Far East Asia · Standard · (8 - 12 days)
Order Value Delivery Charge
£ 0.00 and over Please contact us


Rest of the World · Standard · (8 - 12 days)
Order Value Delivery Charge
£ 0.00 and over Please contact us


Region Key

UK Mainland UK excluding BFPO, Channel Islands, Northern Ireland and Outer Hebrides
UK Off-Mainland Channel Islands, Northern Ireland, Outer Hebrides
Europe Zone 1 Belgium, France (inc Monaco), Germany, Luxembourg, Netherlands and Republic of Ireland.
Europe Zone 2 Austria, Denmark, Liechtenstein and Switzerland.
Europe Zone 3 Czech Republic, Italy, Slovakia and Spain.
Europe Zone 4 Estonia, Finland, Hungary, Poland, Portugal, Slovenia and Sweden.
Europe Zone 5 Bosnia-Herzegovina, Bulgaria, Croatia, Iceland, Latvia, Lithuania, Montenegro, Norway, Greece, Romania and Serbia.
Australia and Far East Asia Australia, Brunei Darussalam, Cambodia, Cayman Islands, China, Christmas Island, Cocos (Keeling) Isls, Cook Islands, East Timor, Fiji, French Polynesia, Guam, Hong Kong, Indonesia, Kuwait, Laos, Macau, Malaysia, Mexico, Micronesia, Mongolia, Myanmar, New Caledonia, New Zealand, Niue, Norfolk Island, North Korea, Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Korea, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna Isls.
North America Canada, United States.
Japan Japan
Rest of World Rest of World


Please note that the following countries incur an additional £25 customs clearance charge this is non-negotiable:

Bosnia-Herzegovina / Croatia / Iceland / Liechtenstein / Montenegro / Norway / Serbia / Switzerland
 
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